TotalControl By Ninja
FACT
Increase your revenue by 25%
Increase your customer retention by 30%
With your very own branded customer facing app.
Your Customers Expect Transparency. Give Them Total Control!
Let us build your app
Click a link or Scan a QR code and everyone is connected. Its that simple.
Your Brand Here
Configure the chat order anyway you wish!
From first hello to final thank-you —
All your touch points in a single communication channel.
Data Facts
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Branded app users buy more than traditional customers
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Branded apps have a significantly higher customer retention rate
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Customers are 2–3x more likely to report “high satisfaction”
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Companies see ~20–30% higher CSAT scores when proactive notifications are used
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61% of customers prefer resolving simple issues via chat and self-service instead of calling
Why Branded Apps Matter More in Field Service Than Other Industries
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Appointment windows
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Technician dispatch
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On-site trust
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In-home transparency concerns
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Delivery coordination
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Post-service follow-ups
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Warranty / repeat visits
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Payment reconciliation
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Multiple stakeholders (sales, dispatch, tech, billing)
The more “moving parts,” the more friction.
Apps reduce friction → friction reduction drives retention.
The Problem
• Too many unknown texts, missed calls and emails
• Multiple uncoordinated, fragmented communication channels
• Unclear points of contact
• Details slipping through the cracks
• Customers left confused and frustrated
One seamless conversation channel from start to finish
delivering clarity and trust, every step of the way
The Solution
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Real-time support
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Real-time order and location updates
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Real-time stakeholder inclusion within communication channels, stakeholders get dynamically added as needed
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Empowering you, with a well connected team
Enter
TotalControl
Your Branded Service application
BRAND EQUITY & CUSTOMER LOYALTY
One communication channel with your customers,
for all your touch points
Our Mission is to delivery you A HAPPY & SATISFIED CUSTOMER with 5 Star reviews
⭐⭐⭐⭐⭐
“I felt like you were holding my hand every step of the way.”
For once, I always knew what was happening.
⭐⭐⭐⭐⭐
“The communication was incredible — unlike anything I’ve experienced before.”
Clear. Fast. Transparent.
⭐⭐⭐⭐⭐
“For the first time, I truly felt heard.”
Every question was answered. Every concern addressed.
⭐⭐⭐⭐⭐
“I felt like my voice mattered at every level of the supply chain.”
From sales to delivery, everyone was aligned.
⭐⭐⭐⭐⭐
“No chasing. No guessing. Just clarity.”
This is how customer service should feel.
Features & Benefits
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Easy to Use – If you can text, you can use it.
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No Custom Integrations Required – Works with your existing systems.
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Boost Productivity by 40%+ – Increase efficiency and customer satisfaction.
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Full Transparency – Know where everything and everyone is in your supply chain.
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Live Location Sharing – Real-time updates.
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Scheduled Messaging – Send messages when it matters.
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Auto Translate & Transcribe – Communicate in any language.
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Job Management – Track past, present, and future work while closing new business faster.
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Ai Dashboard – Real-time monitoring and analytics.
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One-Hand Navigation – Designed for field use.
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Instant Vendor Access – Connect subcontractors and partners immediately.
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Voice & Video Calls – One-click conferencing.
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Large File Transfers – Send videos, photos, and files to any device.
30 day free trial!
Local, Regional, National or International, works every where.
Keep your teams connected 24/7!
Watch this 2 minute overview video
Available on all devices
